Enterprise AI Customer Support & Knowledge Intelligence
CustomerGPT Enterprise provides enterprise-grade AI customer support with dedicated vector database partitions, Row-Level Security (RLS), custom SLA guarantees, custom domain white-labeling, and dedicated onboarding support for organizations handling high-volume customer interactions.
Scale customer support with dedicated multi-tenant isolation, SOC 2 / GDPR compliance, custom SLA guarantees, and enterprise whitelabeling.
Specific Challenges & How CustomerGPT Solves Them
Built specifically to handle the highest friction customer service workflows.
Concerns regarding proprietary company data leaking into public AI model training sets.
Zero data retention for model training: all embeddings are isolated via PostgreSQL Row-Level Security (RLS) with AES-256 encryption.
Strict procurement and security compliance hurdles (GDPR, OWASP LLM Top 10, SOC 2 requirements).
Built from the ground up with HMAC-SHA256 bot protection, prompt injection firewalls, and audit logging.
Need for custom branding and removal of all third-party vendor logos.
Full white-labeling on custom subdomains, custom widget CSS styling, and custom bot personas.
Key Benefits for ENTERPRISE
Dedicated Tenant Isolation
Every enterprise organization operates within isolated database schemas with strict row-level authorization boundaries.
Custom Domain White-Labeling
Deploy widgets under support.yourcompany.com with fully customized CSS themes, avatars, and zero CustomerGPT badges.
Guaranteed Response SLAs
Sub-50ms vector query retrieval backed by 99.9% uptime commitments and dedicated account engineering support.
Custom Enterprise contracts with bespoke volume, dedicated infrastructure, and premium SLA guarantees.
If you need an on-premise air-gapped installation behind a private military firewall, dedicated custom open-source on-prem models may be required.
Frequently Asked Questions
Is our enterprise data used to train OpenAI models?
No. All API calls utilize OpenAI Enterprise zero-data-retention endpoints. Your proprietary knowledge is never used for foundation model training.
Transform Support for Your ENTERPRISE Business
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