Enterprise-Grade AI Customer Support Features
What features does CustomerGPT offer? CustomerGPT includes automated website crawling, multi-format file ingestion (PDF, DOCX, Notion), 1536-dimensional vector search via pgvector, 95+ language auto-detection, zero-hallucination source citation links, autonomous Slack/Zendesk human escalation, and full agency white-labeling.
Built with Production-Grade AI Architecture
Everything you need to train, deploy, secure, and scale high-accuracy RAG AI agents on your enterprise data with verifiable performance.
Sub-2s Web Crawling & Auto-Sync
Our parallel crawler parses sitemaps, help centers, and complex SPAs, vectorizing up to 50,000 document pages in under 2 seconds with scheduled auto-sync.
Multi-Format Ingestion (PDF, DOCX, Notion)
Ingest multi-format files seamlessly with 1536-dimensional OpenAI embeddings: PDFs, Word docs, Notion workspaces, Markdown repositories, and REST APIs.
80%+ Automated Resolution & Citations
GPT-4o delivers answers strictly bounded by retrieved knowledge chunks with inline citation source links, achieving zero hallucinations and 80%+ autonomous ticket resolution.
95+ Languages with Cross-Lingual RAG
Built-in automatic language detection. Train on English documentation and let visitors ask in Spanish, French, German, Japanese, or Arabic with native accuracy.
Full Whitelabel & Custom Subdomains
Complete brand ownership on Scale & Enterprise plans: remove all 'Powered by' badges, inject custom CSS, and deploy widgets on your own branded subdomains.
SOC-2 Compliant & 5,000+ Integrations
Tenant-isolated vector storage with AES-256 and TLS 1.3 encryption. Natively connects to Zendesk, Slack, Telegram, Shopify, and 5,000+ apps via Zapier and webhooks.