Connect everywhere

Chatbot integration & knowledge base integration hub

Every CustomerGPT chatbot and knowledge base integration in one place — connect your CRM, helpdesk, chat channels and document sources in minutes.

CustomerGPT connects to sites through WordPress, WooCommerce and Webflow (Shopify is coming soon), to conversations through Slack and Telegram, and to workflows through Zapier. Each integration is a script tag or an API key rather than a migration, and the agent answers from the content it crawls on your side.

All integrations

Integration questions

What is a chatbot integration?

A chatbot integration connects an AI chatbot to the channels, helpdesks, and tools your team already uses — such as Slack, WhatsApp, Zendesk, or a CRM — so the chatbot can send and receive messages, sync tickets, and escalate conversations without manual copy-pasting.

What is a knowledge base integration?

A knowledge base integration connects an AI chatbot to your existing documentation — website pages, PDFs, Notion, Google Drive, or SharePoint — so the chatbot can automatically index and answer questions from that content instead of requiring manual Q&A entry.

Does CustomerGPT integrate with a CRM?

Yes. CustomerGPT connects to HubSpot through OAuth (currently in beta), and pushes captured leads, escalations, and conversation events to any CRM through signed webhooks or Zapier.

Missing an integration?

Use the REST API or Zapier today, or tell us what you need and we will prioritise it.