The AI Chatbot Expert on
Your Products & Data
Build an AI customer support chatbot in seconds. Synchronize your docs, links, and PDFs to embed a secure, edge-optimized assistant on your site.
Build an AI customer support chatbot in seconds. Synchronize your docs, links, and PDFs to embed a secure, edge-optimized assistant on your site.
Everything you need to build, train, deploy, and scale highly precise chatbots tailored to your customer database.
Input your domain link, and our high-speed crawler maps, filters, and indexes all relevant pages in seconds.
Easily ingest data from multiple file formats. Support for PDFs, markdown files, static text, or custom REST APIs.
Set your desired schedule, and CustomerGPT will poll your documentation to update chatbot weights automatically.
Native support for multi-language detection. Allow customers to ask questions in their native language and get perfect replies.
Fully style the chat bubble widget. Brand your logo, custom greetings, primary colors, size, and fonts.
Connect your custom chatbot directly to Zendesk, Telegram, Slack, WhatsApp, and 500+ apps via Zapier integrations.
Connect CustomerGPT to your existing tech stack in one click. Deploy your trained chatbot across messaging channels, escalate complex queries to your support helpdesks, and keep its knowledge base synced automatically with Notion or Google Drive.
Start scaling your customer support instantly. No credit card required to begin.
Perfect for starting with AI customer helpers on your websites.
Ideal for growing SaaS, e-commerce, and professional service websites.
Designed for scaling businesses requiring advanced web scanning, API tools, and webhook support.
Designed for massive sites, multi-brand companies, and custom corporate databases.
Deep dives into artificial intelligence security, high-performance RAG engineering, and digital support conversion optimization.
How we implement cryptographic CAPTCHA challenges, semantic safety checks, and strict context grounding to protect company vector databases.
A deep dive into our hierarchical chunking pipeline, multi-tenant PostgreSQL vector storage, and edge-optimized embedding caching systems.
Analyzing millions of support interactions to design custom chatbot widgets that engage web visitors without feeling intrusive or generic.
Everything you need to know about setting up, billing, training, and scaling your AI assistants.
Yes! In the CustomerGPT admin panel, you can enter plain text or copy-paste content directly. The backend immediately processes the raw text, splits it using a sliding character window (800-character window size with 150-character overlap), and vectorizes it to update your chatbot's knowledge base.
Yes, our Scale and Enterprise plans support agency workflows. You can create multiple, strictly isolated tenant sandboxes for each client, customize their branding, and enforce custom limits under a single master administrator account.
Absolutely! You can try our live interactive widget right on the home page. Just type a question or test it by uploading a sample document or URL to see how it responds in real-time.
We support a wide range of training content: website URLs, document file uploads (PDF, DOCX, TXT, Markdown), direct text inputs, and automatic integrations with Google Drive, Notion, Confluence, Dropbox, OneDrive, SharePoint.
Yes, automatic retraining depends on your tier. Growth accounts trigger monthly syncs, Scale accounts run daily scans with weekly syncs, and Enterprise plans support instant webhook-triggered syncs that update the knowledge base as soon as your website changes.
Yes, you can upload PDF, DOCX, TXT, or Markdown files. When you upload a file, the backend processes it asynchronously, extracting and cleaning the text, chunking it, generating 1536-dimensional embeddings, and saving them to our database.
While the system enforces upload limits depending on your tier, you can split files larger than 10 MB into smaller documents, or sync them directly using our cloud integrations like Google Drive or Notion.
After training is complete, the dashboard generates a single copy-paste HTML script block. You can paste this script tag into the head or body of your website. It runs on any HTML/JS site, including WordPress, Shopify, Webflow, and React/Next.js.
Simply go to the dashboard, input your website URLs, upload documents, or connect cloud sources, and click 'Sync'. The backend cleans the content, chunks it, retrieves embeddings via text-embedding-3-small API, and updates your database vector index.
Training takes from a few seconds up to a few minutes, depending on the volume of text. Because the crawler and chunking engine process data asynchronously in a background promise, your dashboard remains fully interactive during training.
You can contact us via our contact form or by emailing support [at] customergpt.com. Scale and Enterprise tier clients also get access to dedicated Telegram or Microsoft Teams channels for priority support.