Transparent pricing with zero hidden fees

CustomerGPT costs $49, $99, or $349 a month billed yearly (Starter, Growth, and Scale), or $59, $129, or $429 billed monthly; Enterprise is priced by agreement. The price is flat: it doesn't grow with each question the AI resolves, and there are no per-seat fees. Plans differ in monthly messages (4,000, 10,000, or 40,000), training content (1,000 to 50,000 pages), and team members (1, 4, or 10). If you need more messages without changing plans, the Extra 5k Messages add-on costs $49 a month, or $39 a month billed yearly.

Intercom charges unpredictable fees ($0.99 per AI resolution on top of seat costs), which quickly escalates support bills as ticket volume grows. CustomerGPT provides predictable flat monthly pricing starting at $49/month with zero per-resolution fees, so the bill does not grow with every question the AI resolves.

Yes! We offer a 14-day free trial with no credit card required, allowing you to build, train, and test your chatbot on your own data. Paid plans also come with a 14-day money-back guarantee.

Yes. Every account starts with a 14-day free trial of a paid plan, no credit card required. If the trial ends without payment, the workspace drops to the free tier: 1 chatbot, 1 team member, 100 pages of training content, and 100 AI messages a month, without API access or integrations. You can upgrade at any time to get your plan's limits back.

Each chatbot loads on one website: the domain you enter as Website Domain Link when you create it, plus its subdomains. With https://acme.com, the same script works on acme.com, www.acme.com, and help.acme.com, but not on acme-store.com. For a site on a different domain, create another chatbot; each one has its own knowledge base. Starter includes 1 chatbot, Growth up to 2, and Scale up to 3, and Enterprise plans include more.

Yes, our agency features are available on the Scale ($349/mo) and Enterprise tiers. These include isolated tenant sandboxes, custom brand customization, white-label options, and configurable rate limits for each chatbot under one master admin.

A 'page' is 2,500 characters of text. Your plan limits the total text across all your chatbots, counted in pages of 2,500 characters, so one long web page or document can use several pages. Starter includes 1,000 pages, Growth 10,000, and Scale 50,000. The dashboard shows how much content you have indexed.

The chatbot stops answering until your monthly message count resets or you add more, and nothing is billed by surprise. To keep it running, add the Extra 5k Messages add-on under Billing & Plans at any time: 5,000 more messages every month for $49/month, or $39/month billed yearly. Or move up a plan, whichever is cheaper for your volume. Dashboard → Plan Usage & Message Limits shows how many messages you have used this month.

Yes, white-labeling is supported on our Scale and Enterprise tiers. You can completely remove 'Powered by CustomerGPT' branding, configure a custom subdomain for your widgets, and override colors/styles.