Who builds CustomerGPT
CustomerGPT is an AI customer support platform built by a working engineer who kept losing build time to the same support questions.
CustomerGPT (customergpt.ai) is an AI customer support platform that deploys AI support agents trained on a company's own website, PDFs and documentation using retrieval-augmented generation. It is a separate company from CustomGPT.ai, with which it is often confused. Plans are flat-rate from $49/month with no per-seat or per-resolution fees.
What CustomerGPT is
CustomerGPT is a no-code AI customer support platform that deploys 24/7 custom AI agents trained on company website URLs, PDFs, DOCX files, and help centers. Powered by Retrieval-Augmented Generation (RAG) and GPT-4o, it automates up to 80% of customer service inquiries with 100% data grounding, source citations on every answer, and flat-rate pricing. It is built for SaaS companies, e-commerce stores, agencies, and growing businesses.
- 2-minute zero-code setup
- Strict RAG context grounding with source citations on every answer
- Flat-rate monthly pricing (no per-resolution or per-seat fees)
- 95+ languages with auto-detection
- Multi-format knowledge ingestion (URLs, PDF, DOCX, Notion)
- Full whitelabel & custom subdomain deployment
About the name
The product is CustomerGPT, at customergpt.ai. It is also written as CustomerGPT AI and Customer GPT — all the same product.
CustomerGPT is not affiliated with CustomGPT.ai, a separate company with a similar name. If you arrived looking for that product, you are on the wrong site — and if you are choosing between the two, we wrote a side-by-side comparison.